Travrate Privacy and Cookies Policy
Welcome to Travrate! We are dedicated to ensuring the privacy and security of your personal information. This Privacy and Cookies Policy explains how we collect, use, and protect your data when you use our online travel agency (OTA) platform. By accessing or using Travrate , you agree to the terms outlined in this policy.
1. Information We Collect
1.1. Personal Information: When you make a booking or create an account on Travrate , we may collect personal information such as your name, contact details, payment information, and travel preferences.
1.2. Booking Details: We also collect information related to your travel bookings, including flight itineraries, hotel reservations, car rental details, and tour bookings.
1.3. Device and Usage Information: We may collect information about your device and how you interact with our platform, such as your IP address, browser type, operating system, and browsing activity.
1.4. Cookies: Travrate uses cookies and similar technologies to enhance the browsing experience, personalise content, and analyse website traffic. For more information about how we use cookies, please refer to our Cookies Policy below.
2. How We Use Your Information
2.1. Provide Services: We use your personal information to process bookings, communicate with you about your travel plans, and provide customer support.
2.2. Improve Services: We may use your information to analyse user preferences and behaviour, improve our website functionality, and enhance the user experience.
2.3. Marketing and Promotions: With your consent, we may send you promotional offers, travel updates, and newsletters via email or other communication channels.
2.4. Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of Travrate and its users.
3. Data Sharing and Disclosure
3.1. Travel Suppliers: To fulfil your bookings, we may share your personal information with travel suppliers such as airlines, hotels, car rental agencies, and tour operators.
3.2. Service Providers: We may engage third-party service providers, such as payment processors, marketing agencies, and IT providers, to assist us in providing and improving our services.
3.3. Legal Requirements: We may disclose your information in response to legal requests, court orders, or government regulations to protect against fraud or security threats.
4. Data Security
4.1. Travrate employs industry-standard security measures to protect your personal information from unauthorised access, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1. Access and Update: You have the right to access, update, or delete your personal information stored on Travrate . You can manage your account settings or contact us directly to make changes.
5.2. Opt-Out: You can opt-out of receiving marketing communications from Travrate at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
6. International Data Transfers
6.1. Travrate may transfer and store your personal information on servers outside your country of residence, including but not limited to the United States and the European Union. We will take appropriate measures to ensure that applicable data protection laws protect your data.
7. Children's Privacy
7.1. Travrate is not intended for use by children under the age of 18.
8. Changes to This Policy
8.1. Travrate reserves the right to update or revise this Privacy and Cookies Policy at any time. We will notify you of any material changes by posting the updated policy on our website or sending you a notification via email.
9. Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy and Cookies Policy, please get in touch with us at hello@travrate.com.
Thank you for choosing Travrate! We are committed to protecting your privacy and providing a seamless travel experience.
